Privacy Policy

1. Collecting information through the SIYP website and App

We collect your basic information which includes your name and email address when you register an account to access the website or app. If you are under 16 years old, please talk to your parents, or the adults who are caring for you, and make sure that they agree with how you are sharing your information.

2. Using cookies to collect information about how you use our website and app

We use cookies to collect information to enable our app and website to function optimally, and to help us improve the app. We use first-party and third-party cookies. First-party cookies are cookies that we put on your device directly. Third-party cookies are cookies that our service providers place on your device when you visit our app. We use these service providers to analyse how you use our app and to detect malicious visitors. We have some cookies that are essential for the availability of our website and app. These cookies are essential for the normal functioning of our app and for you to use its features, such as accessing secure areas of the app. We use cookies to collect statistics and to analyse the use of our website and app. You may opt out of these cookies without affecting the functionality of our website and app.

These cookies collect information about how you use our app, such as the pages you visited and the links you clicked on. We cannot use this information to identify you as the information is all aggregated and, therefore, anonymised. The sole purpose of the cookies is to improve the functionality of our website and app. This includes cookies from third-party analytics services. We use cookies to store your preferences. You may opt out of these cookies, but this will affect some functionality of our website and app.

These cookies allow our website and app to remember choices you made in the past, such as your selected font size. We use cookies for marketing and advertising purposes. You may opt out of these cookies without affecting the functionality of our website and app.

You can manage cookies through your web browser. Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. You can find out how to do this by clicking ‘help’ on your browser’s menu or by visiting www.allaboutcookies.org. If you disable cookies it may affect the functionality of our website and app.

These links will explain how to manage cookies for the most common browsers:
Managing Cookies links:
Microsoft Edge
https://support.microsoft.com/en-us/windows/manage-cookies-in-microsoft-edge-view-allow-block-delete-and-use-168dab11-0753-043d-7c16-ede5947fc64d
Chrome:
https://support.google.com/chrome/answer/95647?hl=en&co=GENIE.Platform%3DDesktop
Firefox
https://support.mozilla.org/en-US/questions/1406636
Safari
https://help.apple.com/safari/mac/8.0/en.lproj/sfri11471.html
You can also manage third party cookies by visiting aboutads.info/choices/

3. What we do with your personal data

We process your personal information because it is in your or our legitimate interest to do so.

We collect your contact information when you register to access the SIYP Website or App to enable us to communicate with you:

  • to advise you on updates to learning content made available on the platform
  • information on additional study opportunities through the JuniorTukkie programme at the University of Pretoria.
  • monitor the effectiveness of our platform

4. We have taken reasonable steps to minimise the impact of a breach

We have reasonable security measures in place to protect your personal information. Our security measures are in place to protect your personal information from:

  • loss
  • misuse
  • unauthorised access
  • being altered
  • being destroyed

We base our security measures on the sensitivity of the personal information that we hold. We regularly monitor our systems for possible vulnerabilities and attacks. No system is perfect, and we cannot guarantee that we will never experience a breach of any of our physical, technical, or managerial safeguards, but we regularly monitor our systems for vulnerabilities. We will let you know of any breaches that may affect your personal information. If something should happen, we have taken steps to minimise the threat to your privacy, and we will let you know if your personal information has been compromised. We will also let you know how you can help minimise the impact of the breach.

5. You have the right to know what we know about you, and what we do with your personal information.

If you have any questions about your personal information, please email siypappsupport@coceco.digital.
We may take one month to respond to your request, and in certain circumstances, we may refuse your request. You may ask us about your personal information. You may access your personal information. You have control over your personal information. You have the right to unsubscribe.
– You have the right to know when we collect and use your personal information and to ask us what we know about you and what we do with that information.
– You may ask to access your personal information by sending an email to siypappsupport@coceco.digital. We may take one month to respond to your request and may charge a fee in some circumstances. We will let you know if this is the case.
– You have the right to unsubscribe from any direct marketing we send you.
– You may ask that we update incorrect personal information, or complete personal information that may incomplete.
– You may ask that we delete your personal information.
– You may ask to receive your personal information in a structured, commonly used and machine-readable format.
– You may ask that we reuse your personal information for your own purposes across different services.
– Under certain circumstances, you may object to the processing of your personal information.
– You may ask that a human review any automated decisions we made about you, express your point of view about it and obtain an explanation of the decision made about you.
– You may ask that we restrict our use of your personal information.